Seasonal Sales Associate, UGG

Deckers Retail, LLC in; Chesterfield (MO); On-site; USD 34,385,000 - 51,577,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Growth opportunities

Job summary

UGG in the United States seeks a Sales Associate to create the best possible customer experience and share passion for our products.

You will listen to customers, offer recommendations, and communicate brand sustainability initiatives and commitments. Work as part of a dynamic team to support store goals and uphold Deckers Brands values.

Qualifications

• Two years of retail store experience preferred.
• High School Diploma.
• Excellent verbal and written communication skills and ability to convey the Deckers Brands Vision and Mission to your team members and customers
• Highly motivated team player and self-starter

Responsibilities

• Create the best possible customer experience.
• Listen to each customer and offer recommendations and current product knowledge in response to their needs.
• Communicate the brand's sustainability initiatives and social and ethical commitments to customers.
• Operate as part of a dynamic team and cooperate to achieve business goals.

Skills

Customer service

Brand knowledge

Communication skills

Team player

Multi-tasking

Problem solving

Agility

Education

High School Diploma

Tools

Microsoft Office

Job description

Summary

At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We're driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences.

Description

Our Sales Associates are critical to the success of our stores. As a Sales Associate, it's your job to create the best possible customer experience. It's your job to listen to each customer and offer recommendations and current product knowledge in response to their needs. You also know how to communicate the brand's sustainability initiatives and social and ethical commitments to our customers while sharing your love and passion for our products. As a Sales Associate, you operate as part of dynamic team and you cooperate to achieve business goals.

Core Competencies

As a successful Sales Associate, you know how to:

• Ensure the highest level of customer service possible as outlined in our Service Training Program
• Prioritize brand and product knowledge training in customer interactions
• Communicate effectively with customers, team members, management, and corporate stakeholders
• Contribute to a team and cooperate to achieve goals
• Multi-task in a fast-paced environment
• Respond to problem situations with professionalism
• Think critically to solve problems and approach challenges with agility

Key Qualifications

• Two (2) years of retail store experience preferred.
• High School Diploma
• Excellent verbal and written communication skills and ability to convey the Deckers Brands Vision and Mission to your team members and customers
• Highly motivated team player and self-starter

Additional Requirements

• Flexibility of schedule and hours to meet the needs of the business.
• Proficient in Microsoft Office suite of tools and applications.
• Valid driver's license.

As part of our Deckers Family, you belong to more than a lifestyle company. From our corporate offices to our multi-branded retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We're proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission. You'll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.