Seasonal Sales Associate, UGG

Deckers Retail, LLC in; Auburn Hills (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

UGG, a division of Deckers Brands, is seeking a Sales Associate to deliver exceptional shopping experiences. You will listen to customers, offer recommendations, and share current product knowledge to meet their needs.

As part of a dynamic team, you’ll champion our brand’s sustainability initiatives and social commitments while contributing to store goals. A high school diploma and strong communication skills help you thrive in a fast-paced retail environment.

Qualifications

• Two years of retail store experience preferred.
• High School Diploma required.
• Excellent verbal and written communication skills and ability to convey the Deckers Brands Vision and Mission to your team members and customers
• Highly motivated team player and self-starter
• Flexibility of schedule and hours to meet the needs of the business.

Responsibilities

• Create the best possible customer experience by listening and offering recommendations.
• Provide current product knowledge in response to customer needs.
• Explain Deckers Brands sustainability initiatives and ethical commitments to customers.
• Work as part of a dynamic team to achieve business goals.
• Communicate effectively with customers and team members.

Skills

Customer service

Communication skills

Team collaboration

Multi-tasking

Critical thinking

Education

High School Diploma

Tools

Microsoft Office

Job description

Summary

At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We're driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences.

Description

Our Sales Associates are critical to the success of our stores. As a Sales Associate, it's your job to create the best possible customer experience. It's your job to listen to each customer and offer recommendations and current product knowledge in response to their needs. You also know how to communicate the brand's sustainability initiatives and social and ethical commitments to our customers while sharing your love and passion for our products. As a Sales Associate, you operate as part of dynamic team and you cooperate to achieve business goals.

Core Competencies

As a successful Sales Associate, you know how to:

• Ensure the highest level of customer service possible as outlined in our Service Training Program
• Prioritize brand and product knowledge training in customer interactions
• Communicate effectively with customers, team members, management, and corporate stakeholders
• Contribute to a team and cooperate to achieve goals
• Multi-task in a fast-paced environment
• Respond to problem situations with professionalism
• Think critically to solve problems and approach challenges with agility

Key Qualifications

• Two (2) years of retail store experience preferred.
• High School Diploma
• Excellent verbal and written communication skills and ability to convey the Deckers Brands Vision and Mission to your team members and customers
• Highly motivated team player and self-starter

Additional Requirements

• Flexibility of schedule and hours to meet the needs of the business.
• Proficient in Microsoft Office suite of tools and applications.
• Valid driver's license.

As part of our Deckers Family, you belong to more than a lifestyle company. From our corporate offices to our multi-branded retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We're proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission. You'll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.