Seasonal Sales Associate, HOKA

HOKA; Chicago (IL); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a leading company as a Seasonal Sales Associate, where you will create exceptional customer experiences and contribute to team goals. This role involves providing excellent service, operating cash registers, and maintaining store standards. Ideal candidates are motivated team players with a passion for the brand and its products.

Benefits

Competitive Pay

Discounts

Opportunities for Growth

Qualifications

• Two years of retail store experience preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Create personalized shopping experiences for customers.
• Operate cash register and handle money accurately.
• Maintain a clean and organized back-stock area.

Skills

Communication

Customer Service

Teamwork

Education

High School Diploma

Tools

Microsoft Office

Job description

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About HOKA

Our goal is to inspire people to move, and to drive forward with purpose and passion. We bring a bold and unexpected approach to the products we create, crafting innovative solutions for athletes of all types. However, people find joy in movement, HOKA is here to empower and support them – to help them take flight.

Summary

Our Sales Associates are critical to the success of our stores. As a Sales Associate, it’s your job to create the best possible customer experience. It’s your job to listen to each customer and offer recommendations and current product knowledge in response to their needs. You also know how to communicate the HOKA brand’s sustainability initiatives and social and ethical commitments to our customers while sharing your love and passion for our products. As a Sales Associate, you operate as part of a dynamic team and cooperate to achieve business goals. This is a seasonal position, lasting for 2-5 months.

Description

As a HOKA Sales Associate, you create personalized shopping experiences for our customers that drive brand loyalty. You understand the importance of modeling our Service Training Program and greet customers promptly and courteously as they enter the store. You ensure all customer questions are addressed accurately and responded to before they leave. You provide exceptional service from start to finish, including effectively communicating our return policy. You maintain a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions, including adhering to a dress code. You provide exceptional customer service to both in-store and phone customers.

In your role, you understand that your responsibilities extend beyond the sales floor. You know how to operate the cash register, handle money accurately, check inventory daily, and ensure products are stocked and available. You also merchandise products according to Visual Merchandising standards, maintain a clean and organized back-stock and break area, and practice safety-consciousness, responding to theft according to policies. Punctuality and communication with your Store Manager are essential.

Core Competencies

• Ensure high levels of customer service as outlined in our Service Training Program
• Prioritize brand and product knowledge in customer interactions
• Communicate effectively with customers, team members, management, and stakeholders
• Contribute to team goals and cooperate effectively
• Multi-task in a fast-paced environment
• Respond professionally to problem situations
• Think critically and approach challenges with agility

Key Qualifications

• Two (2) years of retail store experience preferred
• High School Diploma
• Excellent verbal and written communication skills
• Highly motivated team player and self-starter

Additional Requirements

• Flexible schedule and hours to meet business needs
• Proficiency in Microsoft Office applications
• Valid driver’s license

We value diversity and are committed to creating an inclusive environment. Our benefits include competitive pay, discounts, perks, global contests, and opportunities for growth and development.