Seasonal Sales Associate — Fun, Fast-Paced Retail

Five Below; Thousand Oaks (CA); On-site; USD 19,000 - 27,000; Part time

Job summary

Five Below is seeking part-time Seasonal Sales Associates for the holiday season (October through January) to deliver outstanding customer service and drive sales. You will greet customers, share product knowledge, and process transactions at the register.

Ideal candidates are at least 16 years old, comfortable with technology, and able to work flexible schedules including weekends and evenings. This role is temporary and located in a fast-paced retail setting.

Qualifications

• Greet and assist customers promptly and professionally.
• Understand and meet customer needs with product knowledge.
• Promote store events and promotions to drive sales.
• Resolve customer concerns and offer alternatives when possible.
• Communicate needs to management regarding stock and service.
• Work with team to achieve store objectives.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Sales skills

Communication

Technology familiarity

Flexible schedule

Problem solving

Education

High school student

Tools

POS system

Job description

Five Below is seeking part-time Seasonal Sales Associates for the holiday season (October through January) to deliver outstanding customer service and drive sales. You will greet customers, share product knowledge, and process transactions at the register.

Ideal candidates are at least 16 years old, comfortable with technology, and able to work flexible schedules including weekends and evenings. This role is temporary and located in a fast-paced retail setting.