Holiday Seasonal Sales Associate: Fun, Flexible & Fast-Paced

Five Below; Norton (VA); Hybrid; USD 15,000 - 21,000; Part time

Job summary

Five Below is hiring part-time Seasonal Sales Associates for the holiday season (October through January) to deliver outstanding customer service, keep merchandise organized, and ensure seamless checkout experiences at the register. Responsibilities include greeting customers, answering questions, suggesting products, promoting store events, restocking, and communicating needs to management.

The role requires being at least 16 years old and able to work a flexible schedule, with basic tech

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Share product knowledge, answer questions, direct customers to merchandise, and offer recommendations; engage in suggestive selling.
• Promote store events and promotions: Inform customers about current store events, promotions, and activities to enhance the shopping experience and drive sales.
• Resolve customer concerns: Address issues and offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Inform management about restocking, service requirements, and customer feedback in a timely manner.
• Support team and company goals: Collaborate to achieve store objectives and maintain a positive work environment.

Skills

Customer service

Communication

Problem solving

Flexibility

Tools

Cash register

Hand-held devices

Mobile devices

Job description

Five Below is hiring part-time Seasonal Sales Associates for the holiday season (October through January) to deliver outstanding customer service, keep merchandise organized, and ensure seamless checkout experiences at the register. Responsibilities include greeting customers, answering questions, suggesting products, promoting store events, restocking, and communicating needs to management.

The role requires being at least 16 years old and able to work a flexible schedule, with basic tech