Seasonal Sales Associate: Flexible Schedule & Fun Store

Five Below Inc; Phoenix (AZ); Presencial; USD 17.000 - 25.000; A tiempo parcial

Descripción de la vacante

Five Below in Phoenix, AZ is seeking part-time seasonal Sales Associates to deliver outstanding customer service during the busy holiday season (October through January). You'll greet customers, help them find merchandise, and process transactions on a POS system.

The role emphasizes teamwork, adaptability, and clear communication. Basic tech comfort is expected to operate registers and handheld devices; availability for day/evening/weekend shifts is required.

Formación

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues/concerns courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on- the-job training.

Responsabilidades

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.
• This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

Conocimientos

Customer service

Communication

Tech savvy

Flexible schedule

Problem solving

On-the-job training

Descripción del empleo

Five Below in Phoenix, AZ is seeking part-time seasonal Sales Associates to deliver outstanding customer service during the busy holiday season (October through January). You'll greet customers, help them find merchandise, and process transactions on a POS system.

The role emphasizes teamwork, adaptability, and clear communication. Basic tech comfort is expected to operate registers and handheld devices; availability for day/evening/weekend shifts is required.