Seasonal Holiday Sales Associate - Energetic Customer Pro

Five Below Inc; Phoenix (AZ); Presencial; USD 17 000 - 25 000; Tempo parcial

Resumo da oferta

Five Below in Phoenix is hiring part-time Seasonal Sales Associates for the holiday season (October through January). You will deliver outstanding customer service, maintain stock, and provide seamless checkout experiences at the register.

The role requires 16+ years old, a flexible schedule including days, evenings, weekends, and comfort with technology. Starting wage is $15.15 per hour, with opportunities to learn and grow in a fast-paced retail environment.

Qualificações

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues/concerns courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on- the-job training.

Responsabilidades

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Conhecimentos

Customer service

Sales skills

Communication

Attention to detail

Tech literacy

Problem solving

Ferramentas

Cash registers

POS systems

Hand-held devices

Mobile devices

Descrição da oferta de emprego

Five Below in Phoenix is hiring part-time Seasonal Sales Associates for the holiday season (October through January). You will deliver outstanding customer service, maintain stock, and provide seamless checkout experiences at the register.

The role requires 16+ years old, a flexible schedule including days, evenings, weekends, and comfort with technology. Starting wage is $15.15 per hour, with opportunities to learn and grow in a fast-paced retail environment.