Seasonal Sales Associate — Flexible Schedule

Five Below; Baltimore (MD); On-site; USD 18,000 - 25,000; Part time

Job summary

Five Below is seeking part-time Seasonal Sales Associates for the holiday season (October through January). The role centers on delivering outstanding customer service, keeping merchandise organized, and ensuring a fast, friendly checkout experience.

Qualified applicants are at least 16 years old, flexible, tech-savvy, and capable of handling customer interactions with professionalism. This temporary position offers open opportunities for growth within a fast-paced, energetic retail environment.

Qualifications

• Must be at least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (computers, cash registers, handheld and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues/concerns courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on- the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.
• This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

Skills

Customer service

Communication

Flexible schedule

Tech savvy

Professional demeanor

Problem solving

On-the-job learning

Tools

POS systems

Job description

Five Below is seeking part-time Seasonal Sales Associates for the holiday season (October through January). The role centers on delivering outstanding customer service, keeping merchandise organized, and ensuring a fast, friendly checkout experience.

Qualified applicants are at least 16 years old, flexible, tech-savvy, and capable of handling customer interactions with professionalism. This temporary position offers open opportunities for growth within a fast-paced, energetic retail environment.