Seasonal Sales Associate — Flexible Hours, Dynamic Team

Five Below, Inc.; Orlando (FL); On-site; USD 17,000 - 24,000; Part time

Job summary

Five Below is seeking part-time Seasonal Sales Associates to deliver outstanding customer service during the holiday season. You will help keep merchandise organized, stock shelves, and ensure smooth checkout experiences while supporting store promotions and events.

Responsibilities include greeting customers, understanding needs, and collaborating with the team to drive sales. Ideal candidates are 16+, flexible, tech-friendly, and able to learn procedures on the job.

Qualifications

• Minimum age 16 years old.
• Ability to work a flexible schedule.
• Comfortable with or willing to learn technology (computers, cash registers, handheld devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.
• This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

Skills

Customer service

Communication

Flexible schedule

Tech literacy

Problem solving

On-the-job learning

Job description

Five Below is seeking part-time Seasonal Sales Associates to deliver outstanding customer service during the holiday season. You will help keep merchandise organized, stock shelves, and ensure smooth checkout experiences while supporting store promotions and events.

Responsibilities include greeting customers, understanding needs, and collaborating with the team to drive sales. Ideal candidates are 16+, flexible, tech-friendly, and able to learn procedures on the job.