Seasonal Sales Associate — Flexible Hours & Customer Focus

Five Below Inc; Pittsburgh (Allegheny County); On-site; USD 15,000 - 21,000; Part time

Job summary

Five Below in Pittsburgh is seeking a customer-focused team member to greet shoppers, provide product knowledge, and drive sales on the sales floor. You will handle transactions, restock, and assist with store events while maintaining friendly service.

This hourly role requires flexibility to work day, evening, and weekend shifts; prior retail experience is helpful but not required. Five Below offers an energetic culture and opportunities to grow with the team.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues/concerns courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on- the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Communication

Flexibility

Technology literacy

Problem solving

Tools

Cash register

POS systems

Job description

Five Below in Pittsburgh is seeking a customer-focused team member to greet shoppers, provide product knowledge, and drive sales on the sales floor. You will handle transactions, restock, and assist with store events while maintaining friendly service.

This hourly role requires flexibility to work day, evening, and weekend shifts; prior retail experience is helpful but not required. Five Below offers an energetic culture and opportunities to grow with the team.