Seasonal Sales Associate - Fast-Paced Customer Service

Five Below Inc; Pomona (CA); On-site; USD 23,000 - 28,000; Part time

Job summary

Five Below is seeking part-time Seasonal Sales Associates for the holiday season (October through January). The role centers on delivering outstanding customer service, driving sales, keeping merchandise organized, and ensuring the sales floor is well-stocked.

Associates will operate at the register, assist customers, and support store promotions. Qualifications include being at least 16 years old, flexible scheduling, and comfort with technology.

Qualifications

• At least 16 years old.
• Flexible schedule availability.
• Comfortable with or willing to learn technology (computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge through on-the-job training.

Responsibilities

• Greet and assist customers promptly, providing help across multiple customers.
• Understand and meet customer needs with product knowledge and recommendations.
• Promote store events and promotions to drive sales.
• Resolve customer concerns and offer alternatives to turns returns into exchanges when possible.
• Communicate stock, service needs, and feedback to management.
• Collaborate with team to achieve store objectives and maintain a positive environment.

Skills

People skills

Sales skills

Communication

Problem solving

Adaptability

Tools

Cash register

Hand-held devices

Mobile devices

POS system

Job description

Five Below is seeking part-time Seasonal Sales Associates for the holiday season (October through January). The role centers on delivering outstanding customer service, driving sales, keeping merchandise organized, and ensuring the sales floor is well-stocked.

Associates will operate at the register, assist customers, and support store promotions. Qualifications include being at least 16 years old, flexible scheduling, and comfort with technology.