Seasonal Sales Associate — Fast-Paced Holiday Retail

Five Below; United States; On-site; USD 12,000 - 18,000; Part time

Job summary

Five Below is seeking a part-time Seasonal Sales Associate for the busy holiday season (October through January). The role centers on delivering outstanding customer service, maintaining stocked merchandise, and ensuring smooth checkout experiences.

Candidates should be 16 or older, flexible, tech-friendly, and able to communicate well with customers. The position supports store events and promotions and requires teamwork and a positive attitude.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (computers, cash registers, handheld and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Communication

Flexible schedule

Technology comfortable

Team player

Problem solving

Job description

Five Below is seeking a part-time Seasonal Sales Associate for the busy holiday season (October through January). The role centers on delivering outstanding customer service, maintaining stocked merchandise, and ensuring smooth checkout experiences.

Candidates should be 16 or older, flexible, tech-friendly, and able to communicate well with customers. The position supports store events and promotions and requires teamwork and a positive attitude.