Seasonal Sales Associate: Fast-Paced Customer Service

Five Below, Inc.; Naperville (IL); On-site; USD 17,000 - 24,000; Part time

Job summary

Five Below is seeking part-time Seasonal Sales Associates in Naperville for the busy holiday season—October through January. You will greet customers, assist with product knowledge, and process transactions at the register while maintaining organized aisles and keeping stock replenished.

Ideal candidates are at least 16 years old, flexible, tech-ready, and capable of clear communication. The role emphasizes teamwork, adaptability, and a positive, energetic store presence.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, handheld and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers, provide assistance, and handle multiple customers efficiently.
• Understand and meet customer needs: Share product knowledge, answer questions, direct customers to merchandise, and offer recommendations.
• Promote store events and promotions: Inform customers about current store events and promotions to drive sales.
• Resolve customer concerns: Address issues and offer alternatives, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Inform about restocking, service requirements, and customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve store objectives and maintain a positive environment.
• This job description is not all-inclusive; additional responsibilities may be assigned by the Store Manager.

Skills

Good communicator

Customer service

Flexible schedule

Cash register familiarity

Job description

Five Below is seeking part-time Seasonal Sales Associates in Naperville for the busy holiday season—October through January. You will greet customers, assist with product knowledge, and process transactions at the register while maintaining organized aisles and keeping stock replenished.

Ideal candidates are at least 16 years old, flexible, tech-ready, and capable of clear communication. The role emphasizes teamwork, adaptability, and a positive, energetic store presence.