Seasonal Sales Associate: Fast-Paced, Customer-First

The Brand House Collective; Westlake (OH); On-site; USD 27,000 - 34,000; Full time

Job summary

Kirkland’s Home is seeking a Sales Associate to deliver an exceptional shopping experience by following the brand's customer service model and supporting operations and merchandising under management direction.

You will flex into selling, cashiering, replenishing, setting floorsets and cleaning; customer service is the top priority across all areas of the store, with weekend and evening shifts likely.

Qualifications

• Customer-focused retail experience preferred.
• Willing to work weekends, holidays and evenings.
• Able to stand for long periods and lift 50 pounds.

Responsibilities

• Supports and values Customer Service in both the in store and online shopping experience
• Actively engages with all customers modeling exceptional selling behaviors
• Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
• Proactively engages with customers, reads cues and responds appropriately
• Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
• Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
• Achieves or exceeds goals associated with company initiatives and programs.
• Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
• Assists in maintaining an efficient and organized salesfloor and stockroom
• Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
• Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
• May perform other duties as necessary

Skills

Customer service

Sales

Communication

Flexible schedule

Team player

Job description

Kirkland’s Home is seeking a Sales Associate to deliver an exceptional shopping experience by following the brand's customer service model and supporting operations and merchandising under management direction.

You will flex into selling, cashiering, replenishing, setting floorsets and cleaning; customer service is the top priority across all areas of the store, with weekend and evening shifts likely.