Seasonal Sales Associate: Fast-Paced Customer Champion

fivebelow; Westminster (MD); Presencial; USD 18 000 - 26 000; Tempo parcial

Resumo da oferta

Five Below is seeking a part-time Seasonal Sales Associate for the holiday season, from October through January. The role emphasizes delivering outstanding customer service, maintaining well-stocked floors, and executing smooth checkout experiences at the register.

Ideal candidates are energetic self-starters with strong people skills, comfortable with technology, and able to stay organized in a fast-paced retail environment. Join our team and contribute to a WOWplace experience.

Qualificações

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues/concerns courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsabilidades

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives.

Conhecimentos

Communication

Customer service

Flexible schedule

Tech savvy

Problem solving

Descrição da oferta de emprego

Five Below is seeking a part-time Seasonal Sales Associate for the holiday season, from October through January. The role emphasizes delivering outstanding customer service, maintaining well-stocked floors, and executing smooth checkout experiences at the register.

Ideal candidates are energetic self-starters with strong people skills, comfortable with technology, and able to stay organized in a fast-paced retail environment. Join our team and contribute to a WOWplace experience.