Holiday Sales Associate — Fast-Paced Customer Champion

Five Below, Inc.; Austintown Township (OH); On-site; USD 12,000 - 18,000; Part time

Job summary

Five Below is hiring for a part-time Seasonal Sales Associate to be at the heart of our holiday‑season action. You’ll greet customers, assist with merchandise, and provide seamless checkout experiences while helping keep the floor stocked and organized.

This temporary role runs October through January, requiring a flexible schedule and strong customer service, communication, and basic tech skills. The position offers an upbeat environment and opportunities to learn on-the-job.

Qualifications

• 16 years old or older.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (computers, cash registers, mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions courteously and professionally.
• Able to learn procedural knowledge on-the-job.

Responsibilities

• Greet and assist customers promptly; provide assistance and handle multiple customers.
• Understand and meet customer needs by sharing product knowledge and offering recommendations; engage in suggestive selling.
• Promote store events and promotions to drive sales.
• Resolve customer concerns and offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management about restocking and service requirements.
• Support team and company goals to contribute to a positive work environment.

Skills

Customer service

Communication

Flexibility

Technology literacy

Tools

POS system

Job description

Five Below is hiring for a part-time Seasonal Sales Associate to be at the heart of our holiday‑season action. You’ll greet customers, assist with merchandise, and provide seamless checkout experiences while helping keep the floor stocked and organized.

This temporary role runs October through January, requiring a flexible schedule and strong customer service, communication, and basic tech skills. The position offers an upbeat environment and opportunities to learn on-the-job.