Seasonal Sales Associate: Energetic, Customer-First

Five Below Inc; Commerce (GA); Sur place; USD 12 000 - 18 000; Temps partiel

Résumé du poste

Five Below is seeking a dynamic retail associate to greet and assist customers in our Georgia location. You will provide product information, suggestive selling, handle returns, and communicate needs to management. This hourly role emphasizes teamwork and a positive shopper experience.

The position requires 16+ and a flexible schedule, with training on cash registers and handheld devices. Join us to help drive sales while delivering WOW customer service in a fast-paced store environment.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsabilités

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Connaissances

Customer service

Communication

Flexible schedule

Formation

Minimum age 16

Outils

Cash register

Hand-held devices

POS systems

Description du poste

Five Below is seeking a dynamic retail associate to greet and assist customers in our Georgia location. You will provide product information, suggestive selling, handle returns, and communicate needs to management. This hourly role emphasizes teamwork and a positive shopper experience.

The position requires 16+ and a flexible schedule, with training on cash registers and handheld devices. Join us to help drive sales while delivering WOW customer service in a fast-paced store environment.