Seasonal Sales Associate — Elevate Customer Experience

Cavender's; Austin (TX); On-site; USD 18,000 - 23,000; Full time

Job summary

Cavender’s Seasonal Sales Associate role in Austin, TX focuses on delivering Best of the WEST customer service, building relationships, and helping customers find products that meet their needs. You will maintain knowledge of merchandise, use selling techniques, and support store operations to achieve sales goals.

The position requires a customer-first approach, ability to lift and move merchandise, and a flexible schedule including evenings and weekends.

Qualifications

• Provide exceptional customer service in a fast-paced retail environment.
• Regularly lift, move, and position merchandise.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Deliver Best of the WEST customer service by greeting every customer, engaging with them throughout their shopping experience, and thanking them for their business.
• Build customer relationships by identifying needs, recommending products, and providing knowledgeable, personalized service.
• Use effective selling techniques to maximize sales opportunities while maintaining a customer-first approach.
• Maintain knowledge of merchandise, promotions, company programs, and current Western and workwear trends.
• Assist customers with product selection, special orders, and locating merchandise throughout the store.
• Help maintain a clean, organized, and visually appealing sales floor by stocking merchandise, recovering displays, and completing housekeeping tasks.
• Ensure merchandise is properly displayed, signed, stocked, and located according to company standards.
• Remain attentive to store safety and security and promptly report concerns to store management.
• Report to work on time and maintain a neat, professional appearance.
• Understand and follow all company policies and procedures.
• Assist with merchandising updates, price changes, inventory projects, and other assigned store tasks.

Skills

Customer service

Sales skills

Communication

Teamwork

English literacy

Job description

Cavender’s Seasonal Sales Associate role in Austin, TX focuses on delivering Best of the WEST customer service, building relationships, and helping customers find products that meet their needs. You will maintain knowledge of merchandise, use selling techniques, and support store operations to achieve sales goals.

The position requires a customer-first approach, ability to lift and move merchandise, and a flexible schedule including evenings and weekends.