Seasonal Sales Associate — Customer-First Explorer

Vans; Sevierville, Northern (TN, KY); Hybrid; USD 19,000 - 25,000; Part time

Job summary

The North Face is seeking a Seasonal Sales Associate in Sevierville, TN to be the face of the brand, delivering energy, authenticity, and a customer-first mindset in every interaction. You will create memorable shopping experiences by engaging with customers, sharing product knowledge, and delivering exceptional service as part of a collaborative team.

This role emphasizes selling, visual merchandising, and operational excellence in a fast-paced retail environment.

Qualifications

• Ability to engage with a diverse group of customers.
• Strong communication skills—both verbal and written.
• Ability to work collaboratively as part of a team and adapt to changing business needs.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Build sales by maintaining a consumer-centric mindset and modeling selling behaviors.
• Share relevant product, brand, and community knowledge to enhance the customer experience.
• Achieve individual and team sales goals by utilizing available resources and tools.
• Assist in visual merchandising, product replenishment, and maintaining brand presentation standards.
• Perform cashier duties and support loss prevention initiatives as needed.
• Maintain a clean, organized, and customer-ready store environment.
• Adhere to all company policies, procedures, and safety standards.
• Model inclusive behavior that respects diverse backgrounds and experiences.

Skills

Customer engagement

Strong communication

Teamwork

Retail experience

Product knowledge

Computer skills

Education

High School Diploma or equivalent

Tools

Retail systems

Job description

The North Face is seeking a Seasonal Sales Associate in Sevierville, TN to be the face of the brand, delivering energy, authenticity, and a customer-first mindset in every interaction. You will create memorable shopping experiences by engaging with customers, sharing product knowledge, and delivering exceptional service as part of a collaborative team.

This role emphasizes selling, visual merchandising, and operational excellence in a fast-paced retail environment.