Seasonal Sales Associate

Hot Topic; Winston-Salem (NC); On-site; USD 16,531 - 22,041; Part time

Job summary

Hot Topic is seeking a Seasonal Sales Associate to join our team in Winston-Salem, NC. You will deliver an engaging, fan-friendly shopping experience, share music and pop culture knowledge, and help maintain an exciting store environment.

You’ll stock shelves, operate the register, process transactions, and assist customers with pickup options while staying aligned with planograms and visual standards. A strong team spirit and reliable communication are essential.

Qualifications

• Retail experience preferred; music/pop culture knowledge a plus.
• Strong customer service and sales skills.
• Must be at least 16 years old.
• Excellent collaboration and communication skills.
• Able to lift and move merchandise up to 50 pounds.

Responsibilities

• Provide a great shopping experience and share product knowledge with customers.
• Stock and replenish products and maintain visual standards throughout the sales floor.
• Operate the register, process sales, and handle services such as BOPIS and curbside pickup.
• Assist with planogram changes and overall store merchandising.
• Communicate fashion and music trends to management and HQ partners.
• Help prevent theft and maintain store safety and security.
• Keep stock room organized and the store tidy.
• Collaborate with teammates to get the job done and support Store Leader.

Skills

Customer service

Sales skills

Team collaboration

Communication skills

Store navigation and stocking

Job description

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Seasonal Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper‑focused on the in‑store experience.

What You’ll Do

• Provide an amazing shopping experience that will encourage customers to return and impress them with your product knowledge, customer experience skills, and use of the Force.
• Cover the sales floor zone and ensure that assigned areas are up to visual standards.
• Work the register, use your fandom knowledge to process sales transactions, drive add‑on sales, and handle services such as BOPIS and curb‑side pickup. Assist with planogram changes including store map, wall, fixture, and merchandising mix.
• Communicate fashion and music trend information to management and respective HQ partners.
• Work with store management to prevent theft and misuse of store merchandise.
• Support the maintenance of the store, keeping the stock room organized and the store tidy.
• Show team spirit by communicating and collaborating with colleagues to get the job done.
• Perform any other activities as assigned by your Store Leader.

What You’ll Need

• Previous experience working in a retail environment (music and pop culture experience is a plus).
• Strong customer service and sales skills.
• Minimum age of 16 years.
• Excellent collaboration and communication skills.
• Ability to navigate the store, merchandise products using approved store equipment, and pack/unpack boxes of merchandise up to 50 pounds (with or without reasonable accommodation).