Seasonal Sales Associate

Hot Topic; Port Richey (FL); On-site; USD 15,153,600 - 20,664,000; Full time

Job summary

Hot Topic in Port Richey, FL is seeking a Seasonal Sales Associate who loves music and pop culture to help create an engaging in-store experience. You will greet fans, share product knowledge, stock shelves, and assist customers with purchases on the floor and at the register.

You’ll keep the store visually appealing, participate in planogram updates, handle basic merchandising tasks, and work with the team to prevent theft while delivering friendly service to every guest.

Qualifications

• Previous retail experience preferred, especially in music/pop culture.
• Strong customer service and sales skills.
• Minimum age of 16 years.
• Excellent collaboration and communication skills.
• Ability to lift and move merchandise up to 50 pounds.

Responsibilities

• Provide an amazing shopping experience and impress customers with product knowledge and service.
• Cover the sales floor and maintain visual standards in assigned areas.
• Operate the register, process sales, and drive add-on sales including BOPIS/curbside.
• Share fashion and music trends with management and HQ partners.
• Assist with planogram changes including store map, wall, fixtures, and merchandising mix.
• Help prevent theft and maintain store security.
• Keep stock room organized and store tidy.
• Collaborate with colleagues to complete tasks.

Skills

Customer service

Sales skills

Communication

Collaboration

Merchandising

Stock replenishment

Tools

POS / cash register

Job description

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Seasonal Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper‑focused on the in‑store experience.

What You’ll Do

• Provide an amazing shopping experience that will encourage customers to return and impress them with your product knowledge, customer experience skills, and use of the Force.
• Cover the sales floor zone and ensure that assigned areas are up to visual standards.
• Work the register, use your fandom knowledge to process sales transactions, drive add‑on sales, and handle services such as BOPIS and curb‑side pickup. Assist with planogram changes including store map, wall, fixture, and merchandising mix.
• Communicate fashion and music trend information to management and respective HQ partners.
• Work with store management to prevent theft and misuse of store merchandise.
• Support the maintenance of the store, keeping the stock room organized and the store tidy.
• Show team spirit by communicating and collaborating with colleagues to get the job done.
• Perform any other activities as assigned by your Store Leader.

What You’ll Need

• Previous experience working in a retail environment (music and pop culture experience is a plus).
• Strong customer service and sales skills.
• Minimum age of 16 years.
• Excellent collaboration and communication skills.
• Ability to navigate the store, merchandise products using approved store equipment, and pack/unpack boxes of merchandise up to 50 pounds (with or without reasonable accommodation).