Seasonal Sales Associate

Hot Topic, Inc.; Sugar Land (TX); Vor Ort; USD 17.000 - 22.000; Teilzeit

Zusammenfassung

Hot Topic, Inc. is seeking a Seasonal Sales Associate in our store to share their love of music and pop culture while delivering standout customer service. You will help fans find merch, stock shelves, and keep the store looking sharp and inviting, with a focus on the in-store experience.

You’ll work the floor and registers, process sales, and assist with planogram changes and merchandising. A passion for fandom, teamwork, and reliability will help you thrive in this fast-paced retail

Qualifikationen

• Experience in retail or customer-facing roles.
• Strong service mindset and ability to upsell.
• Willingness to work during peak times and weekends.

Aufgaben

• Provide an amazing shopping experience and share product knowledge.
• Cover the sales floor and maintain visual standards.
• Process sales transactions at the register and drive add-on sales with available benefits.
• Assist with planogram changes and in-store merchandising.

Kenntnisse

Customer service

Sales

Cashier

Merchandising

Teamwork

Tools

POS system

Jobbeschreibung

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Seasonal Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper-focused on the in-store experience.

What You'll Do

• Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force
• Cover the sales floor zone and ensure that assigned areas are up to visual standards
• Work the register - you'll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside pickup Assist with planogram changes including store map, wall, fixture, & merchandising mix
• Let your voice be heard! You'll communicate fashion & music trend information to management and respective HQ partners
• While we welcome wizards, we don't like it when spells are stolen. You'll work with Store Management to ensure there's no misuse of spells and wizardry around theft
• Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy
• Smells like Team Spirit – you love communicating and working as a team to get the job done
• Any other activities as assigned by your Store Leader

What You'll Need

• Previous experience working in a retail environment. If you love music and pop culture, you're in the right place!
• Superpowers in providing customer service and selling
• You'll have to be at least 16 years of age to join the fandom force
• Avenger-like collaboration and communication skills
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds