Seasonal Sales Associate

Hot Topic, Inc.; Jacksonville (NC); Vor Ort; USD 17.000 - 22.000; Teilzeit

Zusammenfassung

Hot Topic in Jacksonville, NC is seeking a Seasonal Sales Associate who loves music and pop culture to deliver an outstanding in-store experience. You will assist customers, stock and merchandise, and ring up sales while sharing fandom knowledge with fellow fans.

You must be at least 16 years old and ready to work with a team to keep the store visually appealing. Weekend and holiday hours are common, and prior retail experience is a plus with training provided.

Qualifikationen

• Previous retail experience preferred.
• Strong customer service skills and selling abilities.
• Must be at least 16 years old to join the fandom force.
• Ability to collaborate effectively with team members.

Aufgaben

• Provide an amazing shopping experience that encourages customers to return.
• Cover the sales floor and maintain visual standards in assigned areas.
• Operate the register and process sales with upsell opportunities (BOPIS and curbside where available).
• Share fashion and music trend information with management and HQ partners.
• Maintain stock room organization and store tidiness; support merchandising changes.
• Assist with other tasks as assigned by Store Leader.

Kenntnisse

Retail experience

Customer service

16+ age

Team collaboration

Jobbeschreibung

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Seasonal Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper-focused on the in-store experience.

What You'll Do

• Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force
• Cover the sales floor zone and ensure that assigned areas are up to visual standards
• Work the register - you'll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside pickup Assist with planogram changes including store map, wall, fixture, & merchandising mix
• Let your voice be heard! You'll communicate fashion & music trend information to management and respective HQ partners
• While we welcome wizards, we don't like it when spells are stolen. You'll work with Store Management to ensure there's no misuse of spells and wizardry around theft
• Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy
• Smells like Team Spirit – you love communicating and working as a team to get the job done
• Any other activities as assigned by your Store Leader

What You'll Need

• Previous experience working in a retail environment. If you love music and pop culture, you're in the right place!
• Superpowers in providing customer service and selling
• You'll have to be at least 16 years of age to join the fandom force
• Avenger-like collaboration and communication skills
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds