Seasonal - Sales Associate

Guess?, LLC.; Queenstown (MD); On-site; USD 21,000 - 22,000; Part time

Job summary

GUESS Factory in Queenstown, MD is seeking a Seasonal Sales Associate to support sales generation and deliver a superior customer experience. The role includes handling a variety of store tasks such as housekeeping, visual presentation, and merchandise upkeep to meet brand standards.

You will greet customers, provide product information, assist in fitting rooms, and help maintain a clean, welcoming environment.

Qualifications

• Excellent communication and customer service skills.
• Retail experience preferred.
• Team-oriented environment.

Responsibilities

• Greet customers and provide a positive experience.
• Maintain store standards and cleanliness.
• Provide product information and assist with fitting rooms.
• Process sales at cash wrap and capture customer data.
• Participate in inventories and store meetings.

Skills

Customer service

Retail experience

Teamwork

Flexible schedule

Stamina

Job description

Position Overview

The Seasonal Sales Associate is responsible for sales generation and delivering a positive customer experience. The Seasonal Sales Associate will also handle a variety of operational duties as assigned by the store management team (e.g., housekeeping duties, visual presentation standards, etc.).

Reports To:

Store Management

Essential Functions

Customer Experience

• Greeting Customers: Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.


• First Impressions: Create a positive first impression for the customer through an energetic attitude and adherence to dress code.


• Store Standards: Maintain a sparkling clean and organized environment by adhering to store standards and cleanliness.


• Product Information: Provide customers with current relevant information about the product.


• Fitting Room Service: Provide quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.


• Cash Wrap Efficiency: Provide efficient service at the cash wrap, offer Gift Cards, maintain cash wrap cleanliness, and capture customer information in the database.


• Customer Appreciation: Sincerely thank all customers for shopping at GUESS as they exit the store.

Cooperation & Dependability

• Task Completion: Satisfactorily complete all duties as assigned by management.


• Punctuality: Be punctual and adhere to the designated work schedule.


• Teamwork: Be flexible and work well with peers and management to accomplish duties.


• Policy Adherence: Follow GUESS Policies and Procedures 100%.


• Housekeeping: Perform housekeeping duties as required.

Personal Performance

• Sales Goals: Meet or exceed the Sales per Hour (SPH) result as assigned by management.

Miscellaneous Responsibilities

• Meetings and Functions: Participate in and attend all store meetings and other related functions.


• Positive Attitude: Represent a positive attitude toward the merchandise and the company.


• Inventory Participation: Participate in all inventories.


• Additional Duties: Assume and complete other duties as assigned by store management.


• Physical Requirements: Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts.

Job Requirements

• Customer Service Skills: Excellent communication and customer service skills.


• Retail Experience: Previous retail experience preferred.


• Team Player: Ability to work well in a team-oriented environment.


• Flexible Schedule: Ability to work flexible hours, including evenings, weekends, and holidays.


• Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.

Brand

GUESS Factory

Store

3275

Store Address

431 Outlet Center Drive, Space A106 - Queenstown, MD 21658

Salary Minimum

$15.00

Salary Maximum

$16.00