Seasonal - Sales Associate

Guess?, LLC.; Milpitas (CA); On-site; USD 21,000 - 30,000; Part time

Job summary

GUESS Factory in Milpitas, CA is hiring a Seasonal Sales Associate to drive sales and deliver a friendly, high-energy customer experience. You will help customers, maintain store standards, and support daily operations.

You must be able to work a flexible schedule, including evenings, weekends and holidays, lift up to 30 pounds, and stand for long periods while providing attentive service and product knowledge. Previous retail experience is preferred; training is provided.

Qualifications

• Excellent customer service skills.
• Retail experience preferred.
• Team player with flexible schedule.
• Able to work evenings, weekends and holidays.
• Able to lift heavy items and stand for long periods.

Responsibilities

• Greet customers and provide a positive shopping experience.
• Share product information and help customers find items.
• Assist with fitting rooms and maintain cash wrap cleanliness.
• Process transactions and capture customer data.
• Maintain store standards and housekeeping.
• Participate in meetings and inventory as needed.
• Represent GUESS Factory with a positive attitude.

Skills

Customer service

Retail experience

Team player

Flexible schedule

Physical stamina

Job description

Position Overview

The Seasonal Sales Associate is responsible for sales generation and delivering a positive customer experience. The Seasonal Sales Associate will also handle a variety of operational duties as assigned by the store management team (e.g., housekeeping duties, visual presentation standards, etc.).

Job Description

Reports To: Store Management

Essential Functions

Customer Experience

• Greeting Customers: Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.
• First Impressions: Create a positive first impression for the customer through an energetic attitude and adherence to dress code.
• Store Standards: Maintain a sparkling clean and organized environment by adhering to store standards and cleanliness.
• Product Information: Provide customers with current relevant information about the product.
• Fitting Room Service: Provide quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.
• Cash Wrap Efficiency: Provide efficient service at the cash wrap, offer Gift Cards, maintain cash wrap cleanliness, and capture customer information in the database.
• Customer Appreciation: Sincerely thank all customers for shopping at GUESS as they exit the store.

Cooperation & Dependability

• Task Completion: Satisfactorily complete all duties as assigned by management.
• Punctuality: Be punctual and adhere to the designated work schedule.
• Teamwork: Be flexible and work well with peers and management to accomplish duties.
• Policy Adherence: Follow GUESS Policies and Procedures 100%.
• Housekeeping: Perform housekeeping duties as required.

Personal Performance

• Sales Goals: Meet or exceed the Sales per Hour (SPH) result as assigned by management.

Miscellaneous Responsibilities

• Meetings and Functions: Participate in and attend all store meetings and other related functions.
• Positive Attitude: Represent a positive attitude toward the merchandise and the company.
• Inventory Participation: Participate in all inventories.
• Additional Duties: Assume and complete other duties as assigned by store management.
• Physical Requirements: Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts.

Job Requirements

• Customer Service Skills: Excellent communication and customer service skills.
• Retail Experience: Previous retail experience preferred.
• Team Player: Ability to work well in a team-oriented environment.
• Flexible Schedule: Ability to work flexible hours, including evenings, weekends, and holidays.
• Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.

Brand

GUESS Factory

Store

7003

Store Address

551 Great Mall Drive - Milpitas, CA 95035

Salary Minimum

$18.50

Salary Maximum

$18.50