Seasonal Sales Associate

Hot Topic; Clarksville (IN); On-site; USD 16,531 - 22,041; Part time

Job summary

Hot Topic in Indiana is seeking a Seasonal Sales Associate to deliver an exceptional in-store experience for fellow fans. You will share knowledge of music and pop culture, stock and merchandise products, and help create an engaging storefront that appeals to shoppers.

You will assist customers at the register, drive add-on sales, and support operations such as BOPIS and curb-side pickup, while keeping the floor visually appealing and aligned with planograms.

Qualifications

• Experience working in a retail environment, preferably music/pop culture.
• Strong customer service and sales skills are essential.
• Able to collaborate and communicate effectively with teammates.
• Able to navigate store and stock merchandise as needed, up to 50 pounds.

Responsibilities

• Provide an amazing shopping experience with product knowledge and friendly service.
• Cover sales floor zones and maintain visual standards.
• Operate the register, process sales, and promote add-ons; assist with BOPIS and curb-side pickup.
• Assist with planogram changes, store maps, walls, fixtures and merchandising.
• Share fashion/music trend information with management and HQ partners.
• Help prevent theft and misuse of store merchandise.
• Keep stock room organized and the store tidy; support team with tasks.
• Collaborate with colleagues and participate in other activities as assigned.

Skills

Retail experience

Customer service

Sales skills

Education

Minimum age 16

Job description

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Seasonal Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper‑focused on the in‑store experience.

What You’ll Do

• Provide an amazing shopping experience that will encourage customers to return and impress them with your product knowledge, customer experience skills, and use of the Force.
• Cover the sales floor zone and ensure that assigned areas are up to visual standards.
• Work the register, use your fandom knowledge to process sales transactions, drive add‑on sales, and handle services such as BOPIS and curb‑side pickup. Assist with planogram changes including store map, wall, fixture, and merchandising mix.
• Communicate fashion and music trend information to management and respective HQ partners.
• Work with store management to prevent theft and misuse of store merchandise.
• Support the maintenance of the store, keeping the stock room organized and the store tidy.
• Show team spirit by communicating and collaborating with colleagues to get the job done.
• Perform any other activities as assigned by your Store Leader.

What You’ll Need

• Previous experience working in a retail environment (music and pop culture experience is a plus).
• Strong customer service and sales skills.
• Minimum age of 16 years.
• Excellent collaboration and communication skills.
• Ability to navigate the store, merchandise products using approved store equipment, and pack/unpack boxes of merchandise up to 50 pounds (with or without reasonable accommodation).