Seasonal Sales Associate

The Paper Store; North Haven (CT); On-site; USD 17,000 - 22,000; Full time

Job summary

The Paper Store in North Haven, CT is seeking a Seasonal Sales Associate to deliver world class service, meet sales goals, and uphold merchandising standards in a fast paced retail setting. You will engage customers with the G.U.E.S.T.

service approach, answer questions, and guide them to product solutions. Responsibilities include greeting customers, understanding needs, explaining features, and processing transactions at the POS while maintaining store standards and participating in training

Qualifications

• Experience in specialty retail preferred but not required.
• Ability to work flexible schedule including nights, weekends, and holidays.
• Ability to multitask while assisting customers and adapting to business needs.
• Ability to work well in a team and maintain customer focus.
• Proficient in using POS systems and basic computer tasks.

Responsibilities

• Deliver world class service and achieve sales goals.
• Greet and welcome customers warmly to build rapport.
• Understand customer needs by asking open questions.
• Explain product features and benefits to match needs.
• Suggest additional items to increase sales using selling techniques.
• Maintain visual merchandising and store cleanliness.
• Complete tasks per management directives within timeframes.
• Contribute to a positive work environment with professional conduct.

Skills

GUEST service mindset

Customer needs analysis

Effective selling techniques

Team collaboration

Professional presentation

POS familiarity

MS Office familiarity

Tools

POS Systems

Microsoft Office

Job description

Job Details

Job Location: 0079 - North Haven, CT - NORTH HAVEN, CT 06473

Position Type: Seasonal

Job Category: Retail

Sales Associates are responsible for delivering world class service, achieving sales goals and maintaining merchandising standards in a fun and fast paced retail environment. Sales Associates report directly to the Store Team Leader and other members of management.

Sales associates are responsible for providing customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach. Sales Associates responsibilities also include following company guidelines when ringing up customers at the POS, processing new product, stocking shelves, recovery of the sales floor, and cleaning throughout the store.

KEY RESPONSIBILITIES

• Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service
• Greetand welcome every customer warmly and with enthusiasm
• Understandcustomer needs by asking open-ended questions
• Explainproduct features and benefits in relation to the customers’ needs by providing in-depth product knowledge
• Suggestadditional items to build onto sales by utilizing effective selling techniques
• Thankthe customer sincerely and invite them to return and shop with us again
• Be a TPS brand ambassador
• Build customer loyalty by being friendly, attentive and respectful of customers
• Contribute to a positive work environment with respectful, ethical behavior and honest communication, demonstrating professionalism at all times.
• Professional presentation in attire, demeanor, appearance and compliance to company dress code
• Support all sales efforts and initiatives across all business channels in an effort to maximize company sales
• Consistently capture accurate and valid customer information at the POS
• Maintain awareness of all current promotions and process them correctly at the Point of Sale
• Enthusiastically participate in training and development as required utilizing all training resources
• Prepare incoming product for the sales floor by following instruction and guidance from supervisors
• Merchandise product following company visual guidelines and visual standards
• After comprehensive training, performing ear piercings and providing a safe, sanitary experience in accordance with state, federal and CDC guidelines. (select locations)
• Demonstrate a fundamental knowledge of computers, systems and programs relevant to the position
• Maintain store maintenance and cleanliness standards
• Complete all other tasks as directed by store management in assigned time frame
• Comply with all company policies and procedures

JOB REQUIREMENTS

• Previous experience in specialty retail is preferred, but not required
• Ability to work a flexible schedule to include nights, weekends, and holidays
• Ability to multitask while being attentive to customers and remaining flexible to the needs of the business
• Possess an ability to work well in a team environment
• Proficient in using Microsoft Office and POS Systems
• Ability to stand for long periods of time
• Professional conduct, demeanor and attire, in compliance with company dress code
• Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques

Qualifications