Seasonal Sales Advisor - Braintree

Whittard of Chelsea; Braintree (MA); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Store discount

Job summary

Whittard of Chelsea is seeking seasonal Sales Advisors for the Christmas period in the United States. You will welcome customers, guide them to festive gifts, and provide tastings and recommendations.

Role requires availability for weekends, evenings, and bank holidays, with at least two key festive dates. It is a fixed-term position through February 1, 2027, with competitive pay and store discount benefits.

Qualifications

• Experience in a busy retail environment.
• Excellent communication and friendly demeanor.
• Willingness to work weekends, evenings and bank holidays during the festive period.
• Available for at least 2 of the key festive dates.

Responsibilities

• Welcome customers warmly and help them discover gifts and treats.
• Keep the store well-stocked, presented, and running smoothly.
• Work efficiently at the till and support the team during high footfall.
• Embrace the festive spirit and adapt to fast-paced retail demands.

Skills

Customer service

Communication skills

Teamwork

Retail environment

Tools

Cash register

Job description

Job Introduction

Since 1886, Whittard of Chelsea has been crafting exceptional tea, coffee, and hot chocolate experiences. This Christmas, our store will be buzzing with festive shoppers, and we’re looking for enthusiastic Sales Advisors to join us for our busiest time of the year.

If you love delivering outstanding customer service and thrive in a lively, fast-paced environment, this seasonal role is perfect for you.

You’ll need to be available to work a flexible schedule, including weekends, and be available for at least 2 out of the following key dates: Christmas Eve, Boxing Day, New Year's Eve and New Year's Day. We require availability of a minimum of 1 days. This is a fixed term contract for the summer and Christmas lasting until 2/1/27.

What You’ll Do

• Welcome customers warmly and help them discover the perfect festive gifts and treats through tastings and personalised recommendations
• Keep the store well-stocked, beautifully presented, and running smoothly during the busy holiday period
• Work efficiently at the till and support your team to manage high footfall and busy trading days
• Embrace the festive spirit while adapting to shifting priorities and fast-paced retail demands

What We’re Looking For

• Are comfortable working in a busy retail environment
• Have excellent communication skills and a friendly, approachable manner
• Stay calm and positive during the peak festive rush
• Are available to work the full Christmas period, including weekends, evenings, and bank holidays (availability over the festive period is essential) and be available for at least 2 out of the following key dates: Christmas Eve, Boxing Day, New Year's Eve and New Year's Day.
• Enjoy working as part of a supportive team focused on delivering great customer experiences

Why Work with Whittard This Christmas?

• Competitive pay and a vibrant, festive working atmosphere
• Up to 50% store discount - ideal for Christmas shopping and treats!
• Be part of a passionate, supportive team during the most wonderful time of the year
• Opportunities to develop your retail skills and gain experience in a renowned British brand

Ready to Join Our Festive Team?

If you’re enthusiastic, reliable, and excited for the busiest trading period, and help us make this Christmas truly special for our customers.