Seasonal Retail Teammate: Fan Experience & Service

Rally House; Lexington (KY); On-site; USD 19,000 - 21,000; Full time

Job summary

Rally House in Lexington, KY, is hiring a Teammate to deliver a welcoming, energetic shopping experience during peak seasons. You will support sales, merchandising, and store operations with teamwork and initiative.

Candidates should be at least 16 years old, have a friendly demeanor, strong communication, and a passion for sports and retail. This temporary seasonal role offers a dynamic, fast-paced environment and opportunities to contribute to promotions and events.

Qualifications

• Must be at least 16 years old.
• Previous customer-facing experience preferred.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Seek feedback and apply coaching to improve performance.
• Actively participate in training and skill drills to build service capability.
• Contribute to a welcoming, energetic, party atmosphere.
• Complete assigned tasks accurately and on time.
• Follow playbooks, loss prevention and safety guidelines consistently.
• Build working knowledge of store systems and daily processes.
• Merchandising: folding, hanging, replenishment, recovery.
• Protect brand standards through attention to detail.
• Deliver a welcoming, energetic customer experience using the Party model.
• Engage customers, identify needs, and recommend products.
• Resolve basic customer issues and escalate when needed.
• Represent Rally House with enthusiasm and professionalism.
• Take ownership of personal performance metrics (conversion, UPT, AT).

Skills

Energy

Enthusiasm

Customer focus

Action oriented

Teamwork

Time management

Communication

Job description

Rally House in Lexington, KY, is hiring a Teammate to deliver a welcoming, energetic shopping experience during peak seasons. You will support sales, merchandising, and store operations with teamwork and initiative.

Candidates should be at least 16 years old, have a friendly demeanor, strong communication, and a passion for sports and retail. This temporary seasonal role offers a dynamic, fast-paced environment and opportunities to contribute to promotions and events.