Seasonal Retail Fan Experience Associate

Rally House; Louisville (KY); On-site; USD 18,000 - 21,000; Part time

Job summary

Rally House in Louisville is seeking a Teammate for a temporary seasonal role to deliver a welcoming and engaging guest experience while completing daily tasks with care. You will contribute to sales, merchandising, and operations through teamwork, attention to detail, and initiative.

This position supports peak business demands and requires a proactive, energetic approach. The role emphasizes brand standards, safety, and high-quality customer interactions.

Qualifications

• Must be at least 16 years of age.
• Previous customer-facing experience preferred.
• Able to lift up to 50 pounds.
• Stand and walk for extended periods.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Seek feedback and apply coaching to improve performance.
• Actively participate in training and skill drills to build service capability.
• Contribute to a welcoming, energetic, party atmosphere.
• Complete assigned tasks accurately and on time.
• Follow playbooks, loss prevention and safety guidelines consistently.
• Build working knowledge of store systems and daily processes.
• Merchandising: folding, hanging, replenishment, recovery.
• Support floor moves and transitions under leadership guidance.
• Maintain clean, organized fixtures and back-of-house areas.
• Protect brand standards through attention to detail.
• Deliver a welcoming, energetic customer experience using the Party model.
• Engage customers, identify needs, and recommend products.
• Resolve basic customer issues and escalate when needed.
• Represent Rally House with enthusiasm.

Skills

Communication

Teamwork

Customer service

Time management

Enthusiasm

Sports retail

Job description

Rally House in Louisville is seeking a Teammate for a temporary seasonal role to deliver a welcoming and engaging guest experience while completing daily tasks with care. You will contribute to sales, merchandising, and operations through teamwork, attention to detail, and initiative.

This position supports peak business demands and requires a proactive, energetic approach. The role emphasizes brand standards, safety, and high-quality customer interactions.