Seasonal Retail Specialist — Music & Customer Experience

Guitar Center Stores, Inc.; Hamilton Township (NJ); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with company match

Mental health support

Paid time off

Employee discount program

Tuition reimbursement

Job summary

Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our Seasonal Support role is the face of Guitar Center in-store, greeting customers, qualifying their needs, and guiding them to the right products while overcoming objections to close the sale.

Responsibilities include meeting sales targets, demonstrating knowledge, assisting customers, learning through onboarding and certification, and maintaining displays and inventory.

Qualifications

• Willing to work nights, weekends, and holidays.
• Strong orientation towards providing excellent customer service.
• High attention to detail.

Responsibilities

• Reach sales targets on services.
• Demonstrate product and service knowledge to customers.
• Assist customers and guide them through the sales process.
• Continual learning through the onboarding, certification, and continuing education process.
• Assisting with the execution of all tasks to ensure the store is ready to conduct business and service customers.
• Keep an eye on inventory levels and replenish displays as needed.
• Clienteling/build relationships with customers to fulfill future service needs.
• Additional duties as assigned.

Skills

Customer service orientation

Attention to detail

Interpersonal communication

Selling

Job description

Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our Seasonal Support role is the face of Guitar Center in-store, greeting customers, qualifying their needs, and guiding them to the right products while overcoming objections to close the sale.

Responsibilities include meeting sales targets, demonstrating knowledge, assisting customers, learning through onboarding and certification, and maintaining displays and inventory.