Seasonal Retail Specialist - Customer Service & Store Ops

Belk; Columbus (MS); On-site; USD 15,000 - 21,000; Full time

Job summary

Belk in Columbus, MS is seeking team members for full-time, part-time and flex roles across Sales and Support. You will assist customers, process transactions, and support store operations to ensure a positive shopping experience.

Responsibilities include greeting customers, handling inquiries, merchandising, curbside/pickup support, and maintaining store standards with safety and accuracy. A collaborative team environment and growth opportunities are offered.

Qualifications

• Customer service excellence in a retail setting.
• Ability to lift and move up to 50 lbs.
• Willingness to work a flexible schedule including nights, weekends and holidays.
• Comfort with Windows-based devices and store tech.

Responsibilities

• Greet customers and provide personalized service to enhance shopping experience.
• Process transactions accurately and assist with returns and inquiries.
• Support store operations including fulfillment, curbside pickup, pricing, and merchandising.
• Maintain clean selling areas, signage, fitting rooms, and stock replenishment.
• Learn products, promotions, policies, and events to inform customers accurately.
• Contribute to a positive team culture and follow safety and asset protection procedures.

Skills

Customer service

Ownership mindset

Strong communicator

Tech-savvy

Flexible schedule

Store mobility

Job description

Belk in Columbus, MS is seeking team members for full-time, part-time and flex roles across Sales and Support. You will assist customers, process transactions, and support store operations to ensure a positive shopping experience.

Responsibilities include greeting customers, handling inquiries, merchandising, curbside/pickup support, and maintaining store standards with safety and accuracy. A collaborative team environment and growth opportunities are offered.