Seasonal Retail Specialist — Customer-Driven & Goal-Oriented

Macy's; Fresno (CA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's in Fresno is seeking a Retail Selling Colleague who blends selling with genuine hospitality to create standout shopping experiences. You’ll understand customer needs, provide personalized recommendations, and connect them with the right products and services on the floor or in fitting rooms.

This role emphasizes warmth, product knowledge, and a personal approach to build trust, meet sales targets, and drive loyalty while keeping the space clean and welcoming for every guest.

Qualifications

• Be comfortable communicating with customers and colleagues.
• Read and understand policies in English.
• Enjoy meeting people and sharing information.

Responsibilities

• Greet customers, learn needs, and offer personalized recommendations.
• Maintain a clean, organized, and inviting sales floor.
• Achieve daily sales goals through customer engagement and smart selling.
• Support merchandise moves, signage, and checkout processes.
• End interactions with a courteous thank-you and loyalty program overview.

Skills

Customer service

Communication

Teamwork

Flexible hours

Job description

Macy's in Fresno is seeking a Retail Selling Colleague who blends selling with genuine hospitality to create standout shopping experiences. You’ll understand customer needs, provide personalized recommendations, and connect them with the right products and services on the floor or in fitting rooms.

This role emphasizes warmth, product knowledge, and a personal approach to build trust, meet sales targets, and drive loyalty while keeping the space clean and welcoming for every guest.