Seasonal Retail Specialist - Create Memorable Customer Moments

Macy's; Oak Brook (IL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking Retail Selling Colleagues to blend selling with genuine hospitality, turning visits into memorable experiences. You’ll understand customer needs, offer personalized recommendations, and connect them with the right products and services on the sales floor or in fitting rooms.

You’ll stay focused on goals, drive performance through smart selling, and help keep the space inviting. This role goes beyond cash handling and emphasizes teamwork and community impact.

Qualifications

• Flexible availability, including days, evenings, weekends and holidays.
• Understand and communicate effectively with customers, co-workers, and supervisors.
• Read and understand employment policies and safety rules in English.
• Be comfortable communicating and collaborating with customers and colleagues.
• Meeting daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourceful and eager to start a new venture and can adapt to changing priorities.
• Work on your own but are great with team dynamics.

Responsibilities

• Greet customers and engage in friendly conversations to build relationships.
• Focus on the customer on the floor, offering a warm welcome and personal interactions.
• Maintain a clean, organized, and inviting shopping space and assist with merchandise moves.
• Finish strong by explaining Loyalty benefits and ensuring customers have what they need.

Job description

Macy's is seeking Retail Selling Colleagues to blend selling with genuine hospitality, turning visits into memorable experiences. You’ll understand customer needs, offer personalized recommendations, and connect them with the right products and services on the sales floor or in fitting rooms.

You’ll stay focused on goals, drive performance through smart selling, and help keep the space inviting. This role goes beyond cash handling and emphasizes teamwork and community impact.