Seasonal Retail Sales & Service Specialist — Flexible Hours

Kohl's; Phillipsburg (NJ); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

PTO / Vacation Buy Program

Medical / Dental / Vision

401k and savings programs

Life Insurance

Adoption assistance

Job summary

Kohl's is hiring a Retail Associate to deliver excellent customer service at the point of sale and assist with store operations. You will greet customers, handle transactions, and ensure a fast, friendly shopping experience in a Kohl's store in the United States.

The role emphasizes accurate POS execution, inventory support, and assisting with training for new hires. Candidates should be flexible to work various shifts, including weekends and holidays.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal and written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
• Meet or exceed individual goals (e.g., credit, loyalty)
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)

Skills

Customer service

Multi-tasking

Attention to detail

Verbal/written communication

16+ years old

Flexible availability

Job description

Kohl's is hiring a Retail Associate to deliver excellent customer service at the point of sale and assist with store operations. You will greet customers, handle transactions, and ensure a fast, friendly shopping experience in a Kohl's store in the United States.

The role emphasizes accurate POS execution, inventory support, and assisting with training for new hires. Candidates should be flexible to work various shifts, including weekends and holidays.