Seasonal Retail Sales Pro — Flexible Schedule & Customer Focus

Kirkland's, Inc.; Bowling Green (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Kirkland’s Home in Bowling Green, KY is seeking a Sales Associate to deliver an exceptional shopping experience by following Kirkland’s Home customer service model. You will assist with sales, cashiering, replenishment, floorset setup, and general store upkeep.

The role requires teamwork, strong communication, and availability on weekends and evenings. You will educate customers on promotions and loyalty programs while maintaining brand standards.

Qualifications

• Energetic, people and results oriented, competitive with a drive to succeed.
• Ability to effectively communicate both written and verbally.
• Ability to work weekends, holidays and evenings.
• Ability to read and interpret company directives, handbook and manuals.
• Ability to work a flexible schedule to meet the business needs of the store.
• Ability to work independently as well as part of a team.
• Must be able to ascend/descend a ladder to retrieve and stock products.
• Frequent movements to retrieve/stock and place merchandise.
• Must be able to stand and move around the store for prolonged periods.
• Must be able to communicate with customers in person, electronically, and telephonically.
• Must be able to move merchandise 50 pounds or more.

Responsibilities

• Supports and values Customer Service in both the in store and online shopping experience
• Actively engages with all customers modeling exceptional selling behaviors
• Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
• Proactively engages with customers, reads cues and responds appropriately
• Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
• Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
• Achieves or exceeds goals associated with company initiatives and programs.
• Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
• Assists in maintaining an efficient and organized salesfloor and stockroom
• Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
• Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
• May perform other duties as necessary

Skills

Customer service

Sales skills

Communication

Team player

Flexible schedule

Stands/walks long hours

Tools

POS system

Job description

Kirkland’s Home in Bowling Green, KY is seeking a Sales Associate to deliver an exceptional shopping experience by following Kirkland’s Home customer service model. You will assist with sales, cashiering, replenishment, floorset setup, and general store upkeep.

The role requires teamwork, strong communication, and availability on weekends and evenings. You will educate customers on promotions and loyalty programs while maintaining brand standards.