Seasonal Retail Sales & Guest Experience Associate

Macy's; Rancho Cucamonga (CA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's in Rancho Cucamonga is seeking a Retail Selling Colleague who blends selling with genuine hospitality to create standout shopping experiences. You’ll understand customers’ needs, offer personalized recommendations, and connect them with the right products and services on the sales floor or in fitting rooms.

You stay focused on goals, drive performance through engagement, and build trust to inspire loyalty in every visit.

Qualifications

• Flexible availability, including days, evenings, weekends and holidays.
• Able to understand and communicate with customers, co-workers and supervisors.
• Able to read and understand employment policies and safety rules in English.
• Comfortable collaborating with customers and colleagues while meeting daily sales goals.

Responsibilities

• Greet customers warmly, understand needs, and offer personalized recommendations.
• Maintain a clean, organized selling space and assist with merchandise moves.
• Drive sales goals through customer engagement and smart selling behaviors.
• Finish interactions by promoting Loyalty program benefits and thanking customers.

Skills

Customer service

Hospitality

Sales

Teamwork

Tools

POS system

Job description

Macy's in Rancho Cucamonga is seeking a Retail Selling Colleague who blends selling with genuine hospitality to create standout shopping experiences. You’ll understand customers’ needs, offer personalized recommendations, and connect them with the right products and services on the sales floor or in fitting rooms.

You stay focused on goals, drive performance through engagement, and build trust to inspire loyalty in every visit.