Seasonal Retail Sales Associate - Washington Square

Athleta; Portland (OR); On-site; USD 30,000 - 40,000; Part time

Job summary

Athleta is seeking a Brand Associate in Portland, Oregon, to provide exceptional customer service and foster brand loyalty. You will engage with customers to drive sales, promote loyalty programs, and maintain a positive work environment. The ideal candidate is passionate about retail, has strong communication skills, and is able to work a flexible schedule, including weekends and holidays. This role offers an opportunity to contribute to a diverse and inclusive workplace recognized for its commitment to equality.

Qualifications

• Ability to effectively interact with customers and team members.
• Passion for retail and ability to thrive in a fast-paced environment.
• Flexible schedule availability including holidays and weekends.

Responsibilities

• Engage customers with excellent customer service.
• Promote loyalty programs and drive sales.
• Maintain a clean and organized work area.

Skills

Customer service

Communication

Problem solving

Retail technology utilization

Job description

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best‑in‑class customer experience using an omni‑channel approach.

What You’ll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer‑focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fast‑paced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Gap Inc. is an equal‑opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long‑held commitment to equality and will continue to foster a diverse and inclusive environment of belonging.

In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.