Seasonal Retail Sales Associate - 2 Folsom St

Old Navy; San Francisco (CA); Presencial; USD 27.069 - 27.552; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

50% merchandise discount

Paid Time Off

401(k) plan with company matching

Employee stock purchase plan

Medical, dental, vision and life insurance

Descripción de la vacante

Old Navy in San Francisco is seeking a Brand Associate who will engage and connect with customers to drive sales and provide top-notch customer service. The ideal candidate is passionate about retail and thrives in a fast-paced environment, promoting loyalty and enhancing customer experience.

Benefits include a 50% discount on merchandise, competitive Paid Time Off, and extensive 401(k) plans with company matching. Flexibility in scheduling is required, including evenings and weekends.

Formación

• Good communicator to interact with customers and team.
• Customer-focused service provider.
• Problem solver focused on continuous improvement.
• Ability to utilize retail technology.

Responsabilidades

• Engage and connect with customers to drive sales.
• Promote loyalty programs to customers.
• Handle customer interactions and issues courteously.
• Support store operational processes as required.

Conocimientos

Communication

Customer service

Retail technology

Problem solving

Descripción del empleo

About the Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best‑in‑class customer experience using an omni‑channel approach.

What you’ll do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Who you are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer‑focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fast‑paced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Hourly Range

$19.65 - $20.00

Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county, and state requirements.

Benefits

• Merchandise discount for our brands: 50% off regular‑priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.
• Employee stock purchase plan.
• Medical, dental, vision and life insurance.
• See more of the benefits we offer.

Gap Inc. is an equal‑opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long‑held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.