Seasonal Retail Sales Associate - Tice's Corner

Gap Inc.; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Brand Associate, where you'll be the face of the brand, engaging customers and providing exceptional service. This role emphasizes teamwork and collaboration to create a best-in-class customer experience through an omni-channel approach. You'll have the opportunity to educate customers on loyalty programs and enhance their shopping experience while working in a dynamic retail environment. If you're passionate about retail and thrive in a fast-paced setting, this position offers a chance to grow and make a meaningful impact.

Qualifications

• Good communicator with ability to interact effectively with customers.
• Customer-focused service provider delivering exceptional experiences.

Responsibilities

• Engage with customers to drive sales and service using suggestive selling.
• Support sales floor and maintain a clean, organized work center.

Skills

Customer Service

Communication Skills

Problem Solving

Retail Technology

Education

High School Diploma

Job description

About the Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire, and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

What You'll Do

1. Consistently treat all customers and employees with respect and contribute to a positive work environment.
2. Promote loyalty by educating customers about our loyalty programs.
3. Seek out and engage with customers to drive sales and service using suggestive selling.
4. Enhance customer experience using all omnichannel offerings.
5. Be accountable to personal goals which contribute to overall store goals and results.
6. Support sales floor, fitting room, cash wrap, back of house, as required.
7. Maintain a neat, clean, and organized work center.
8. Handle all customer interactions and potential issues/returns courteously and professionally.
9. Execute operational processes effectively and efficiently.

Who You Are

1. A good communicator with the ability to effectively interact with customers and your team to meet goals.
2. A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
3. Passionate about retail and thrive in a fast-paced environment.
4. A problem solver with a focus on continuous improvement, who is always learning, open to feedback, and takes action as required.
5. Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight, and weekend shifts.
6. Able to utilize retail technology.
7. Able to maneuver around sales floor, stockroom, and office and lift up to 30 lbs.