Seasonal Retail Sales Associate - Short Pump

Gap; Virginia (MN); On-site; USD 30,000 - 45,000; Full time

Job summary

Gap is seeking a Brand Associate in Virginia, Minnesota. This role is essential for engaging and connecting with customers, providing excellent customer service, and promoting brand loyalty. Responsibilities include supporting sales operations, maintaining a clean work environment, and engaging customers through effective communication. Ideal candidates should be adaptable, have strong problem-solving skills, and be able to work a flexible schedule. Gap is committed to fostering a diverse and inclusive workplace.

Qualifications

• Exceptional communication skills to interact with customers and team.
• Ability to provide excellent customer service on the sales floor.
• Willingness to work a flexible schedule including evenings and weekends.
• Capacity to lift up to 30 lbs and maneuver around the sales floor.

Responsibilities

• Engage with customers to foster brand loyalty and drive sales.
• Support various store operations including fitting room and cash wrap.
• Maintain a clean and organized work environment.
• Effectively handle customer interactions and operational processes.

Skills

Customer service

Communication

Retail technology usage

Problem-solving

Adaptability

Job description

About The Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

What You’ll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issueseturns courteously and professionally.
• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fastpaced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Gap Inc. is an equal‑opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long‑held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World’s Best Employers and one of the Best Employers for Diversity.