Seasonal Retail Sales Associate - Settlers Green

Gap Inc.; United States; Remote; USD 30,000 - 40,000; Full time

Job summary

Gap Inc. recherche un Brand Associate pour créer une expérience client exceptionnelle et promouvoir des ventes dans un environnement dynamique. Ce rôle exige un bon service client, une passion pour le domaine de la vente au détail, ainsi qu'une approche axée sur la collaboration et la solution de problèmes. Les candidats doivent être flexibles et capables de s'adapter à des horaires variés.

Qualifications

• Capacités de communication efficaces avec les clients.
• Focalisation sur l'expérience client exceptionnelle.
• Capacité à travailler dans un environnement dynamique.

Responsibilities

• Engager et connecter avec les clients pour stimuler les ventes.
• Éduquer les clients sur les programmes de fidélité.
• Maintenir un environnement de travail propre et organisé.

Skills

Communication

Service client

Problème solving

Job description

About the RoleAs a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach. .What You'll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.

• Promote loyalty by educating customers about our loyalty programs.

• Seek out and engage with customers to drive sales and service using suggestive selling.

• Enhance customer experience using all omnichannel offerings.

• Be accountable to personal goals which contribute to overall store goals and results.

• Support sales floor, fitting room, cash wrap, back of house, as required.

• Maintain a neat, clean and organized work center.

• Handle all customer interactions and potential issues/returns courteously and professionally.

• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.

• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.

• Passionate about retail and thrive in a fastpaced environment.

• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.

• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.

• Able to utilize retail technology.

• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.