Seasonal Retail Sales Associate - Promenade (The)

Gap Inc.; United States; Remote; USD 28,000 - 38,000; Full time

Job summary

Gap Inc. recherche un Brand Associate impliqué dans l'engagement et la connexion avec les clients. Ce rôle se concentre sur la création d'une expérience client exceptionnelle grâce à une approche omnicanale tout en contribuant aux objectifs de vente. La passion pour le secteur de la vente au détail est cruciale pour réussir dans cet environnement rapide.

Qualifications

• Bon communicateur, capable d'interagir avec les clients et l'équipe.
• Orienté service à la clientèle, sur le sol de vente et hors sol.
• Capacité à travailler selon un horaire flexible.

Responsibilities

• Engager et connecter avec les clients pour créer de la fidélité à la marque.
• Promouvoir les programmes de fidélité et collaborer avec l'équipe.
• Maintenir un environnement de travail propre et organisé.

Skills

Communication

Service client

Vente

Résolution de problèmes

Technologie de vente au détail

Job description

About the RoleAs a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach. .What You'll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.

• Promote loyalty by educating customers about our loyalty programs.

• Seek out and engage with customers to drive sales and service using suggestive selling.

• Enhance customer experience using all omnichannel offerings.

• Be accountable to personal goals which contribute to overall store goals and results.

• Support sales floor, fitting room, cash wrap, back of house, as required.

• Maintain a neat, clean and organized work center.

• Handle all customer interactions and potential issues/returns courteously and professionally.

• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.

• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.

• Passionate about retail and thrive in a fastpaced environment.

• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.

• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.

• Able to utilize retail technology.

• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.