Seasonal Retail Sales Associate - Premier Centre

Gap Inc.; United States; Remote; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Brand Associate to enhance customer experiences and drive brand loyalty. In this role, you will connect with customers through excellent service and product knowledge. You will be responsible for engaging customers, promoting loyalty programs, and supporting various store operations. This position offers a dynamic work environment where your contributions are valued. If you are passionate about retail and thrive in a fast-paced setting, this opportunity is perfect for you.

Qualifications

• Strong customer service skills with a focus on loyalty.
• Ability to work effectively in a fast-paced retail environment.

Responsibilities

• Engage with customers to drive sales and enhance their experience.
• Maintain a clean and organized work environment.

Skills

Customer Service

Communication

Problem Solving

Retail Technology

Job description

About the Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product knowledge and use your experience to educate, inform, inspire, and assist customers in wardrobe selections. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

What You'll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance the customer experience using all omnichannel offerings.
• Be accountable for personal goals that contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, and back of house operations as required.
• Maintain a neat, clean, and organized work environment.
• Handle all customer interactions and potential issues/returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to interact effectively with customers and team members to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fast-paced environment.
• A problem solver with a focus on continuous improvement, always learning, open to feedback, and taking action as required.
• Able to work a flexible schedule to meet the needs of the business, including holidays, evenings, overnights, and weekends.
• Able to utilize retail technology effectively.
• Able to maneuver around the sales floor, stockroom, and office, and lift up to 30 lbs.

About the company

Gap Inc. is the largest specialty retailer in the United States and is third in total international locations, behind Inditex Group and H&M. As of September 2008, the company has approximately 135,000 employees and operates 3,727 stores worldwide, including 2,406 in the U.S.