Seasonal Retail Sales Associate - Northridge

Gap Inc.; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Seasonal Retail Sales Associate, where you will engage with customers and enhance their shopping experience. This role emphasizes excellent customer service, teamwork, and a passion for retail in a dynamic environment. You will be responsible for driving sales and promoting loyalty through effective communication and product knowledge. If you thrive in a fast-paced atmosphere and enjoy helping customers, this is the perfect opportunity for you to make a meaningful impact during the busy season.

Qualifications

• Excellent customer service skills to enhance brand loyalty.
• Ability to engage with customers and drive sales.

Responsibilities

• Treat all customers and employees with respect.
• Support sales floor and maintain a clean work environment.

Skills

Customer Service

Communication

Problem Solving

Retail Technology

Job description

Seasonal Retail Sales Associate - Northridge

About the Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product knowledge and use your experience to educate, inform, inspire, and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

What You'll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling techniques.
• Enhance customer experience using all omnichannel offerings.
• Be accountable for personal goals that contribute to overall store success.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean, and organized work area.
• Handle all customer interactions and potential issues/returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Who You Are

• Effective communicator capable of interacting with customers and team members to meet goals.
• Customer-focused service provider both on and off the sales floor to help deliver an exceptional customer experience.
• Passionate about retail and thrive in a fast-paced environment.
• A problem solver with a focus on continuous improvement, always learning, open to feedback, and taking action as needed.
• Willing to work a flexible schedule, including holidays, evenings, overnight, and weekends.
• Proficient in utilizing retail technology.
• Able to maneuver around the sales floor, stockroom, and office, and lift up to 30 lbs.

About the Company

Gap Inc. is the largest specialty retailer in the United States and ranks third in total international locations, behind Inditex Group and H&M. As of September 2008, the company employs approximately 135,000 people and operates 3,727 stores worldwide, including 2,406 in the U.S.