Seasonal Retail Sales Associate: Holiday Customer Care

Macy's, Inc.; Camp Hill (Cumberland County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Merchandise discounts

Paid time off

Eight paid holidays

401(k) match

Job summary

Macy's in the United States is seeking a Seasonal Retail Selling Colleague to blend sales with genuine hospitality, helping customers find the right products and services on the sales floor or in the fitting room.

You’ll work 10-20 hours per week, stay focused on goals, build trust with customers, and keep the space welcoming and organized. This role goes beyond checkout, emphasizing teamwork, learning about new arrivals, promotions, and loyalty benefits.

Qualifications

• Flexible availability including days/evenings/weekends/holidays.
• Effectively communicate with customers, co-workers and supervisors.
• Read and understand employment policies in English.
• Meet daily sales goals and contribute to targets.
• Enjoy meeting people and sharing information.
• Adapt to changing priorities and work well in a team.

Responsibilities

• Greet customers, build relationships, and engage with them to drive sales.
• Learn about new arrivals and top-selling items to inform recommendations.
• Keep the sales floor clean, organized, and inviting for customers.
• Merchandise receipts, process damages, and assist with returns to vendors.
• Promote the Macy's Loyalty program and ensure customers leave satisfied.
• Collaborate with teammates to meet store goals and deliver great service.

Skills

Customer service

Selling with hospitality

Communication skills

Teamwork

Flexibility

Cash register

Tools

Cash register

Job description

Macy's in the United States is seeking a Seasonal Retail Selling Colleague to blend sales with genuine hospitality, helping customers find the right products and services on the sales floor or in the fitting room.

You’ll work 10-20 hours per week, stay focused on goals, build trust with customers, and keep the space welcoming and organized. This role goes beyond checkout, emphasizing teamwork, learning about new arrivals, promotions, and loyalty benefits.