Seasonal Retail Sales Associate (Holiday)

Five Below, Inc.; Greenville (SC); On-site; USD 13,000 - 18,000; Part time

Job summary

Five Below is seeking part-time Seasonal Sales Associates for the holiday season (October through January) in Greenville, SC. The role emphasizes delivering outstanding customer service while driving strong sales, with responsibilities spanning greeting customers, answering questions, stocking merchandise, and processing transactions.

Qualified candidates should be at least 16, able to work a flexible schedule, and comfortable with technology.

Qualifications

• At least 16 years old
• Available to work a flexible schedule
• Comfortable with technology (such as computers, cash registers, hand-held and mobile devices)
• Good communicator with the ability to engage with customers
• Able to handle customer interactions courteously and professionally
• Use basic information-gathering skills to solve problems
• Ability to learn procedural knowledge through on-the-job training

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Product knowledge

Suggestive selling

Communication

Cash handling

Job description

Five Below is seeking part-time Seasonal Sales Associates for the holiday season (October through January) in Greenville, SC. The role emphasizes delivering outstanding customer service while driving strong sales, with responsibilities spanning greeting customers, answering questions, stocking merchandise, and processing transactions.

Qualified candidates should be at least 16, able to work a flexible schedule, and comfortable with technology.