Seasonal Retail Sales Associate - Harlem USA

Gap Inc.; United States; Remote; USD 60,000 - 80,000; Part time

Job summary

A leading retail company is seeking a Brand Associate to deliver exceptional customer service and enhance brand loyalty. As part of the team, you'll engage with customers, manage interactions, and support store operations. Ideal candidates are passionate about retail, possess strong communication skills, and are flexible with their schedules. This role offers a dynamic environment with opportunities for personal and professional growth.

Qualifications

• Good communicator capable of effective interaction.
• Customer-focused service provider on and off the sales floor.
• Passionate about retail and thrives in a fast-paced environment.
• Problem solver focused on continuous improvement.

Responsibilities

• Treat all customers and employees with respect and enhance the work environment.
• Promote loyalty programs and engage customers to drive sales.
• Support various store functions including sales floor and cash wrap.
• Handle customer interactions professionally and courteously.

Skills

Customer service

Communication

Problem-solving

Retail technology

Job description

About the Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

What You'll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues/returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fastpaced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.