Seasonal Retail Sales Associate – Fast, Friendly Service

Kohl's; Phoenix (AZ); On-site; USD 18,000 - 25,000; Part time

Job summary

Kohl's is seeking a customer-focused associate in Phoenix to deliver exceptional service at the point of sale and through customer services processes. You will drive speed and accuracy in transactions while creating a compelling customer experience.

Responsibilities include greeting customers, operating a cash register, meeting sales goals, maintaining inventory accuracy, and assisting with training for new hires. Flexible availability is required, including days, nights, weekends, and holidays.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Greet customers, assist with products and services, operate cash register, scan items, bag merchandise, and handle different payment methods.
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines, providing courteous, friendly, fast and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl's brand standards.
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies).
• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture.
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed.
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Flexible availability

Job description

Kohl's is seeking a customer-focused associate in Phoenix to deliver exceptional service at the point of sale and through customer services processes. You will drive speed and accuracy in transactions while creating a compelling customer experience.

Responsibilities include greeting customers, operating a cash register, meeting sales goals, maintaining inventory accuracy, and assisting with training for new hires. Flexible availability is required, including days, nights, weekends, and holidays.