Seasonal Retail Sales Associate - Fast, Friendly Service

Kohl's; Flowood (MS); On-site; USD 15,000 - 19,000; Part time

Job summary

Kohl’s in Flowood, MS is hiring for a part-time Customer Service Associate to deliver excellent service at the point of sale and assist with service processes. You’ll greet customers, operate the register, scan items, bag merchandise and accept multiple payment methods while upholding Kohl’s standards.

Responsibilities include meeting goals for loyalty programs, supporting inventory accuracy, and helping train new team members. Evening and weekend shifts required; starting pay is $12.50 per hour.

Qualifications

• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.
• No prior retail experience required.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment.
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards.
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies).
• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture.
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed.
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues.
• Accomplishing multiple tasks within established timeframes.
• Following company policies, procedures, standards and guidelines.
• Maintaining adherence to company safety policies for the safety of all associates and customers.
• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel.
• Other responsibilities as assigned

Skills

Excellent customer service

Multi-tasking

Communication skills

Age 16+

Flexible availability

Cash handling

Teamwork

Tools

Cash register

POS system

Job description

Kohl’s in Flowood, MS is hiring for a part-time Customer Service Associate to deliver excellent service at the point of sale and assist with service processes. You’ll greet customers, operate the register, scan items, bag merchandise and accept multiple payment methods while upholding Kohl’s standards.

Responsibilities include meeting goals for loyalty programs, supporting inventory accuracy, and helping train new team members. Evening and weekend shifts required; starting pay is $12.50 per hour.